Return Policy
Return Policy
At Bagboy Toys, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer the following return policy:
Return Window
You may return items within 14 days of delivery for a full refund or exchange.
Condition Requirements
- Items must be in original, unused condition
- All original packaging and tags must be included
Return Process
- Contact our customer service team to initiate a return
- We'll provide you with a return authorization and shipping label
- Package your items securely and ship using the provided label
- Once we receive and inspect your return, we'll process your refund within 5-7 business days
Refunds
Refunds will be issued to the original payment method. Shipping costs are non-refundable unless the return is due to our error.
Contact Us
If you have any questions about returns, please contact our customer service team.